- Is an approachable leadership guide with 12 standalone topics, each focusing on a different skill and how it can be developed and deployed
- Is based upon the globally successful 'How to Become a World-Class Manager' course, which has been delivered to over 700 CEOs and 25,000 managers in 30 different countries
- Includes fascinating interviews and case studies from a variety of international individuals and organizations, spanning across sectors such as hospitality, media, banking, travel, tourism and more