- Is written specifically for business and management courses, focusing on issues such as how knowledge management can be integrated with the business decision making process
- Covers the most advanced IT and information systems technologies and cutting-edge research on topics such as boundary spanning
- Includes real world case studies, role play scenarios, and "think back" and "critique discussion" questions to encourage reflective learning and critical thinking
- Takes an international approach to knowledge management, for example comparing models from USA, UK and Japan
- Online resources: PowerPoint lecture slides and exercise questions for students