- Explains why the traditional silos separating sales and marketing departments are being broken down through social media, and why it's important for these departments to merge fluidly into a single Smarketing entity
- Gives clear implementation strategies that are applicable to organizations of all sizes, sectors and industries
- Outlines many of the corporate challenges that Smarketing initiatives may face in the early stages, and offers practical steps for overcoming these
- Shows how a successful smarketing department will lead to sales people becoming better marketers, and marketers becoming better sales people - meaning stronger company growth overall