- Provides clear guidance on all aspects of managing suppliers to demonstrate how effective relationships that maximize value and success in business can be formed and maintained
- Explains 'The Orchestra of SRM®' proven framework for developing successful supplier relationship management programmes alongside practical tips and tools for real world application
- Outlines how to manage supplier segmentation and put in place interventions unique to each supplier
- New to this edition: how working practices have changed in supplier relationship management due to COVID-19 and the implications moving forward, information on the future of the supply base, updates on how to practically develop strategic collaborative relationships and implement supplier innovation
Supplier Relationship Management
Unlocking the Value in Your Supply Base
Get clear and practical guidance on how to manage suppliers to form strategic collaborative relationships and achieve organizational goals.
Key features at a glance
EAN: 9781398602250
Edition: 3
Published:
Format: 233x155
504 pages
About the book
Effective supplier relationship management enables organizations to unlock value from their supply base and reap tangible benefits. With practical tips and a proven approach, this is the guide to understanding how to maximize the potential of suppliers to gain a competitive advantage, get more innovation and drive sustainability.
Supplier Relationship Management explains the importance of ongoing supplier management, how to measure and improve their performance, and for the critical few that can make a dramatic difference to our organization, drive in and future-proof strategic collaborative relationships. The Orchestra of SRM® framework, coupled with expert tips, tools and resources, delivers clear guidance on how to design an effective supplier relationship management program, with maximum return on time and investment.
Written by leading procurement expert, Jonathan O'Brien, this third edition offers new content on how to adapt to the huge changes we have seen across supply bases in recent years, and the new risks and challenges organizations face in managing key suppliers. It includes new information on driving sustainability, the future of the supply base, and how to secure more innovation from our suppliers. Supplier segmentation is outlined in more detail and there is new information on how companies are managing supply chains, and the impacts of this in practice. A practical guide to unlock the new value from your key suppliers in a changing world.
About the authors
Jonathan O'Brien is the CEO of Positive Purchasing Ltd, the international procurement and negotiation consultancy and training provider, and is based in Plymouth, UK. With over 30 years of experience working in purchasing, he has worked all over the world to help global organizations increase their purchasing capability through online and classroom training, education and working directly with practitioners and executive teams to drive the adoption of supplier relationship management and other strategic purchasing methodologies. He is also the author of Category Management in Purchasing, now in its fourth edition, The Buyer's Toolkit, and the award-winning title Negotiation for Procurement and Supply Chain Professionals, now in its 3rd edition, all published by Kogan Page
O'Brien's excellent book is extensive, well-structured and intelligent, and really is the first book anyone interested in supplier management should consult. It is full of useful ideas and clear thinking about SRM, and has been updated in this third edition with relevant information and ideas around sustainable procurement. The advice, tools and thinking here will help any reader and their organization manage suppliers better in order to deliver more value and performance
Related products
Related content
