- Refocus on the outcome of marketing, rather than the tactics used in marketing, as the only way to win ongoing customer engagement
- Confronts and refutes widely accepted, but misguided, beliefs that are currently dominating the B2B marketing realm, and uses case studies and evidence to prove how they are misleading
- Features practical advice and real-world case studies including Apple, Volvo & NHS, to identify the model's effectiveness in real-world B2B marketing environments
- Presents a completely original model - the 3D Marketing Strategy - to shift focus from continually changing technologies and channels to lasting customer engagement and measurable results