- Provides a complete resource for creating a coaching culture in organizations and developing the skills needed to coach effectively
- Explores the key techniques and models in the field which forms a helpful reference guide for those at all stages of their coaching careers
- Contains case studies from organizations including Virgin, IKEA and the NHS showing how effective coaching approaches have been applied in practice
- New to this edition: creating a global coaching culture, the coaching-mentoring-managing continuum, how to lead a generative thinking meeting, distance coach training, neuroscience in coaching, coaching the bully at work and coaching in education