Whatever their job title might be, this book is invaluable to anyone carrying out business analysis. Full of hard-won knowledge from Helen Winter's extensive experience of projects and programmes of change, it is filled with ways to apply business analysis within organisations right now. Containing guidance on key areas, as well as tips and templates to help you do a great job, this book is one you can turn to for support. I particularly like this edition's new chapter and how it covers what business analysts might do next, as it charts out the wide range of possibilities that exist.