- Outlines the core competencies and behaviours needed to become a trusted advisor to the business
- Explains how to connect learning to the business strategy and more from a reactive 'order taker' learning function to being a proactive strategic partner
- Includes guidance on how to develop essential skills such as evidence-based research, evaluation of learning, facilitation, virtual learning, digital and technology skills as well as data-driven analysis and decision making
- Contains case studies from organizations including HSBC, General Motors, Walgreens and Hearst Magazines
- Supports development of critical thinking, strategic awareness and mastering a growth mindset