- Moves from a course-based learning approach in which staff wait for development, to learning delivered in the workplace, in the flow of work
- Leverages performance consulting conversations, data and insights to deliver and track the impact of learning
- Uses an agile, responsive approach to designing organizational learning using minimum viable propositions and iterative improvements driven by feedback
- Facilitates workplace learning through learning communities, curated content, self-direction, coaching and valuing mistakes
- Establishes the need to transform learning roles and leverage digital tools to revolutionize learning